New to the Cave?
Following is a list of basic sauna etiquette you should become familiar with. These rules and suggestions help maintain a safe and enjoyable environment.
• Please take your shoes off and keep your voices low once you enter the building as this is a place of relaxation.
• Please turn your cell phone off the moment you enter the building; this ensures everyone’s privacy in the change room and a peaceful experience.
• There are lockers in the changing rooms. Please lock up any valuables.
• Please abstain from wearing perfume as the hot temperature amplifies odors.
• If you smell of alcohol or cigarettes then you will be asked to leave the spa.
• We request that you bring a towel and a chlorine-free bathing suit. Towels will also be available for rental.
• Please wear the sauna wrap provided upon entering the sauna, nudity will not be permitted.
• Please be mindful of others and keep your time in the locker room to a minimum.
• Please use the handrail when going up the stairs, and use caution when walking as the floors can be slippery.
• Please arrive well hydrated, eat lightly 2-3 hours prior to the sauna, and drink plenty of water during and after your treatment.
• If you begin to feel sick during your visit, please notify personnel immediately.
PLEASE PLAN TO ARRIVE 15 MINUTES PRIOR TO YOUR SCHEDULED APPOINTMENT TIME
To ensure the best operation flow and switching of clients in between two-time slots, we kindly ask our clients to arrive 15 minutes prior to their sauna session start time. These 15 minutes prior to the start of the session are devoted to filling out the quick medical forms, putting on the bathing suits, and receiving a brief tour around the spa. These initial 15 minutes of the arriving group are also the last 15 minutes of the sauna session that is currently in progress. Once the clients starting their sauna session are changed and upstairs in the spa, we send the clients from the previous session downstairs to change in the changing rooms. Our spa’s capacity for an open session is 6-7 people, which means about 2-3 small separate groups. Our change rooms are small, and depending on the situation there might be two small individual groups sharing the same change room. So, we kindly ask our clients to be mindful of their time in the change room to ensure the smoothest transition between two sauna session time slots, by avoiding overlap between groups from two different sessions. This also allows for the best possible privacy for the individual groups. In the case of private sauna sessions, clients can take turns showering without feeling rushed by other groups. This system has been working for us most of the time, but we really appreciate the client's cooperation with us by arriving 15 minutes early to avoid any complications.
At your first visit please arrive 15 minutes prior to your scheduled appointment to fill out a form and ensure that the sauna treatments are a suitable therapy for you.
WHAT Should you BRING?
Upon arriving at The Cave, Sauna Day Spa you will be provided with a robe, a wrap, a lock, and a pair of slippers.
Please bring your own bathing suit and towel. The Cave is a co-ed facility, and wraps or bathing suits are mandatory.
Sauna benefits
Rid the body of waste products and flush toxins
Relieve minor aches to chronic pain conditions
cleanse the skin
improve respiratory performance
relieve stress and promote relaxation
burn calories
Our preventative COVID-19 measures:
Our current health and safety measures will continue to remain in place:
Our intention at the Cave is to find an optimal balance to deliver the ultimate therapeutic experience while keeping the public health guidelines in mind. We will follow workplace relaunch guidance to help maintain a safe environment for our clients and staff but also be very mindful of your relaxation time during your sauna sessions.
A voluntary health inspection was conducted at the request of the operator and the following safety measures were reviewed by AHS
The safety of our clients is the number one priority at the Cave. We always had a high standard of sanitation and the following are implemented practices to minimize the risk of transmission of infection among attendees:
● All clients are required to fill out a medical form & waiver
● All high traffic areas are disinfected frequently
● Minimizing time in locker rooms
● Introducing a safe sauna protocol to all clients before they start the
session.
● Disinfecting spa area frequently between sauna users/cohort and always ventilating and disinfecting each sauna room and relaxation areas between sauna sessions
● Keeping windows open during the sessions to support natural air circulation (our
the operating system has high-efficiency ventilation in place and the air
circulation in saunas is secured by high-quality computer-operated electronic
modules)
Spa Policies
The Cave, Sauna Day Spa is committed to providing a relaxing atmosphere. The following Spa Policies are intended to enhance everyone’s experience with us.
Liability Policy: All spa guests will be asked to complete a brief questionnaire upon check-in, designed with their well-being in mind.
Spa guests must be 16 years of age or older to receive treatment.
Refunds: All Gift Certificates are strictly non-refundable and are not redeemable if lost or stolen.
Privacy Policy: We do believe that every client has the right to privacy and confidentiality. Under no circumstance do we disclose information about you or resell any information collected through this site. Your health history forms are confidential.
Client lists and email lists are confidential. We do not share our client lists with outside companies.
Financial information is used to bill you for products and services. We do not share your financial information with outside parties, other than our bank and credit card transaction service.
Other Tips For Your Visit: Please do not bring valuables with you; we are not responsible for lost or stolen items.